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| Competitions Detail |
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| You need a rounded approach, says Ming Zhang |
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At one house, the door is opened by a woman who has already been prosecuted for failing to make sure her eldest daughter attended school.
The truancy team now know all the family. Today they are here to see the teenage son.
"He's got a cold," says his mum.
Education welfare officer Jackie Nash talks to the boy as he peeps through the banisters at the top of the stairs.
"I've got a headache," he says.
"Take a headache tablet. We all get headaches," says Jackie.
Jackie has a chat with the boy's sister, in her late teens, who has left school.
"It's Claire isn't it? How are you? What are you doing now?" she asks.
The mother answers for her daughter.
"Nothing," she laughs.
Some names have been changed.
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